Refreshed and ready for Monday !

The good news is that we're all ready for Monday, we have so much going on here, it's never boring, the week goes faster than Micheal J Fox in his time travelling Delorian ! (for those of you too young to remember that, trust me, its really fast!)

Ok, we haven't done one for a while, so here's our business tip of the week spot:

Business tip of the week

Hard work maketh the man, (or wo-man)

I think we’re all clear that there are lots of challenges in retail sales, notably long hours, the need for daily self-motivation, seasonal shifts in customers, trends and the need to make every customer experience a great one. No pressure there then !

Do you have a selection of opening gambits to initiate conversation with your customers, or do you rely on the old favourite “can I help you?” to which the answer is, as we all know, “Hmm no thanks, I’m just looking” and you retreat to your counter wounded and feeling a bit useless.

So today, why not try a new selection of opening lines, how about any of the following:

Did you find everything you were looking for today in our shop?

What do you think of our new xxxxxxxx range? (fill in the blank) We’re so excited about it because xxxxxxxxxxxxxxxx (fill in the blank)

What brought you in here today?

Or Hi, can I just take two seconds of your time to tell you about xxxxxxxxxx

At the very least you’ll have had a conversation, introduced some products and lifted the ambience of the shop, at the best, you’ll have created sales !

If you have some time this week, make a cup of tea/coffee and download our new e-book from our sister site www.retailrehab.co.uk its free and it should give you some food for thought !

Have fun with selling !

Check our our other 28 sales tips on our website - they're FREE !