Thursday 26 February 2009

Spring Summer catalogue updates now on our site !

We've just posted some of our Spring / Summer catalogue updates on our balagan site under the catalogue download banner.

So far, Gallery, Rocks, Steam and Studio are up there. Today we'll be finalising Le Journal de Lola and Miss Hattie B, so they should be up there by tonight.

Obviously they're password protected, so please email or call us for the password, which you can then use indefinately.

We've been trying to save paper and help the environment, which is why we're trialing this new method - Please give us any feedback you have...

If you're not a lover of the technology, please give us a call on 08452 600 925 and we can send you out a disc with them on, or a paper copy if you'd prefer? Just let us know.

Our monthly newsletter will be out Friday night with all the passcodes, top tips, and a host of new features to tickle your little grey cells...

Happy a great day !



Monday 23 February 2009

Refreshed and ready for Monday !

The good news is that we're all ready for Monday, we have so much going on here, it's never boring, the week goes faster than Micheal J Fox in his time travelling Delorian ! (for those of you too young to remember that, trust me, its really fast!)

Ok, we haven't done one for a while, so here's our business tip of the week spot:

Business tip of the week

Hard work maketh the man, (or wo-man)

I think we’re all clear that there are lots of challenges in retail sales, notably long hours, the need for daily self-motivation, seasonal shifts in customers, trends and the need to make every customer experience a great one. No pressure there then !

Do you have a selection of opening gambits to initiate conversation with your customers, or do you rely on the old favourite “can I help you?” to which the answer is, as we all know, “Hmm no thanks, I’m just looking” and you retreat to your counter wounded and feeling a bit useless.

So today, why not try a new selection of opening lines, how about any of the following:

Did you find everything you were looking for today in our shop?

What do you think of our new xxxxxxxx range? (fill in the blank) We’re so excited about it because xxxxxxxxxxxxxxxx (fill in the blank)

What brought you in here today?

Or Hi, can I just take two seconds of your time to tell you about xxxxxxxxxx

At the very least you’ll have had a conversation, introduced some products and lifted the ambience of the shop, at the best, you’ll have created sales !

If you have some time this week, make a cup of tea/coffee and download our new e-book from our sister site www.retailrehab.co.uk its free and it should give you some food for thought !

Have fun with selling !

Check our our other 28 sales tips on our website - they're FREE !

Friday 20 February 2009

Let's hear it for Friday !

Finally, Friday has swung around.

Its been a manic week here at Balagan HQ, with orders from the show flying out, as well as lots of interest in our new retailrehab campaign!

Our first forray into publishing, our e-book on USP's is now LIVE and on the retailrehab site available as a FREE download. Don't miss it, its filled with valuable information to help you make your busines stand out in these challenging times.

Pop over to our sistersite on www.retailrehab.co.uk to check it out !

We're just finishing off our Spring Catalogues which we'll post (password protected of course) on our site as downloadable pdf's - We're working on being kind to the environment. Of course, for those of you who are still resisting the computer age, we can send you an original out in the post - just call and let us know :-)

Have a fabulous weekend, with wicked sales !

xx

Thursday 12 February 2009

Snow business !

Ok, so we're finally back from the NEC and Pure, and yes it was very snowy at the Spring Fair....! Thanks to all of you who braved the wicked weather to come and see us, it was surprisingly busy which we're taking as a very good sign !

We have lots of new things in the pipeline, Quite a lot of our projects just couldn't be ready in time for the shows, so we'll be sending you updates on our new products in a couple of weeks, once we get it all photographed and catalogued.

Retailrehab caused quite a stir, so you'll be reading about this in most of the post show publications. For those of you who haven't logged on, please do so as we'll be updating it weekly with ideas to generate publicity for your shops and businesses...

So now we're off to clear the snow from the car park... Ooooh the glamorous life we lead !